Mast Digital have decided to put together a Technical Introduction for our customers to highlight and hopefully solve the most common Hikvision support enquiries. We have included a wealth of useful information and even a couple of guides for other products commonly installed along side CCTV.
The idea is that you can keep your booklet on the van so you always have access to basic support, regardless of time, location or phone reception.
Existing customers will probably already know about the technical guide as we have been sending them out for around a month already. If you are an exisiting customer and you haven't gotten your copy yet then let one of the team know and we will get one packed with your next order!
New customers will automatically be sent a Technical Intruduction with their first order, if you're a recently new customer and haven't yet received a guide then please let us know.
Below you will see a few examples:
Alternatively, if you're interested in an online copy, this can be found here: