Wrapping up the year, free beer & everything else to come in 2022!


In our final blog for the year, we're going to run you through:

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Our closing times for the year

Our Tech Guide + End User Guide

Trade Shows + Training in the New Year


THANK YOU!

Our most peculiar year to date has been followed with our best and we only have yourselves to thank.

To every company who chose Mast Digital as their supplier throughout 2021 –

From our family to yours, thank you for your continued support. ❤️


OPENING TIMES & DELIVERIES

First & foremost, please familiarise yourself with our closing dates for the Christmas period. This year with the addition of the bank holiday, we will be shut for a slightly extended period than in previous years – giving our staff a well-deserved break & yourselves a well-deserved break from them. Note-worthy dates include:


Wednesday 22nd December 2021 – Last chance for deliveries before we reopen in January

Friday 24th December 2021 – Closing at noon which will be your last chance for any collections

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Monday 3rd January 2022 – Closed for the New Year Bank Holiday

Tuesday 4th January 2022 – Reopen as usual from 8:30AM


This isn’t anything new at this time of year but please do consider that courier services are currently in the middle of their busiest period of the year and have notified us to potential delays over the coming weeks.

Although our Warehouse will continue to operate a same-day dispatch if ordered before 4PM – couriers cannot guarantee the same & we would advise our customers to plan ahead in case of an unexpected two-day delivery duration to prevent any site reschedules.


HOPPY XMAS!

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There is no Christmas cheer without Christmas beer…

For a bit of extra fun this year, we’re filling one lucky winner’s fridge this Christmas with 48 cans of kick-ass craft beer direct to your door.

Like, comment & share the posts above to your company page for a chance to win!

(must have purchased with us throughout November or December to enter)


MAST TECH GUIDE

Get in touch your Account Manager for a copy!

Take our Tech team with you on every site!

Recently released, our renowned Technical Team have produced a meaty stocking filler for any CCTV or Networking installer providing the 411 on every bit of their day-to-day kit including:


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Common Dahua IP & CVI camera configurations

Useful Dahua tools, software & mobile configurations

Dahua Intercoms & STP accessories

Integrating Dahua with other key-brands such as Seagate, GJD, TOA etc.

Wi-Tek & Clearflow networking configurations

Our Technical & Returns procedures amongst other useful links

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END USER GUIDE

To be included with ALL NVRs purchased with pre-installed HDD(s)

Now, what about your customers? From the start of the New Year, we will be including mini pamphlets covering the most frequently asked questions from end users on their new Dahua CCTV - such as exporting footage, sharing accounts with other family members’ phones etc.

All with the intention of reducing YOUR callouts & queries for simple functions.


However, each pamphlet also leaves you spacing to include your company details at every site should they need or to know who to call for future work. Cha-ching!


CERTIFIED TRAINING - LAUNCHING NEXT YEAR

The next addition to our service & support will be demonstrated in the New Year by the introduction of certified training on Dahua & Wi-Tek brands.

Our Technical Director, Stew Bloomfield, is currently working & training closely with the team at Dahua UK & Ireland earning his qualification to offer training on the following courses:


DHSA – Aimed at installers who wish to become familiar with general surveillance system products and will help you understand operations, configuration, and troubleshooting.

DHSP – Available after DHSA completion and extends knowledge further by aiming to improve efficiency of equipment installation, function, operation, and problem troubleshooting.


Meanwhile our Technical Manager, Matthew Jones, is currently working with overseas networking manufacturer Wi-Tek to produce documentation & courses suitable to offer certifications to the UK market along with demonstrations on all the brand has to offer.

Get notified of our first session by:

Registering your interest here


EVOLVING CONNECTIVITY – 17TH MARCH 2022

Mast Digital are investing heavily to attend more CCTV & Security events this year to meet face to face with more of our customers further afield. With all the good intentions in the world, we understand why our Southern friends can’t always make a four-hour trip for a training session…

Hence, we are pleased to announce that we will be making our first appearance this year at the Evolving Connectivity trade show hosted by CAI next year. This will be hosted at the National Motorcycle Museum in Birmingham.

Learn more about the exhibition here: https://www.evolvingconnectivity.com/


We will be at stand:

35



THE SECURITY EVENT – 5 - 7TH APRIL 2022

Shortly after CAI, we will also be exhibiting at TSE 2022 - The UK's No.1 commercial, enterprise & residential security event!

Here you can expect to see the best of our Security & Networking portfolio alongside a plethora of manufacturers each exhibiting at their own stand.

With Dahua, AJAX, GJD already confirmed as exhibitors, this is definitely not one to miss... 

Interested? Register for free herehttps://rfg.circdata.com...


We will be at stand:

3/G5


NEW BRANDS & PRODUCTS

Lastly but certainly not least, we intend to uphold our one-stop-shop approach with all-new partnerships yet to be announced in 2022. Whilst we can’t disclose any specifics yet, keep your eyes peeled for a new key player joining our portfolio in the New Year.

Meanwhile, trust that we will continue to strive to be ahead of the game and aiming to be first to hold brand-new stock on all your favourite brands.


MERRY CHRISTMAS!

And that’s everything to report from us. Working in Marketing, I would thoroughly encourage you to join our mailing list to be first to hear when all this goes live along with other exclusive offers + be sure to give us a follow on the socials… even if it’s just for the free beers!

Contact mitchell@mastdigital.co.uk with your company details for more info or to be added to the mailing list.