This is our Technical Support area. We hope to bring you information on the products that we supply to help you with installation and set-up.
We also operate remote support via screenconnect. This remote support requires you to have a session key (join code), please give us a call to book a screen connect session and we can give you the key. This process also requires you to be on site with a laptop.
*Please note that there may be charges for this service (based on connection time).
Red screen connect - mast.screenconnect.com
Blue screen connect - smedz.screenconnect.com
To help narrow down your search for technical help please browse to the relevant section below: