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Technical
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If you can't find what you need on this page, our technical team are only ever a phone call away. Feel free to reach them during any working day between 8:30AM-5PM:
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If you can't find what you need on this page, our technical team are only ever a phone call away. Feel free to reach them during any working day between 8:30AM-5PM:
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If you can't find what you need on this page, our technical team are only ever a phone call away. Feel free to reach them during any working day between 8:30AM-5PM:
- Email: technical@mastdigital.co.uk
- Telephone: 01427 874455 (Option 2)
Topics shown on this page are pinned to the top for quick reference. Use the search bar to find exactly what you need:
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December 01, 2022
Download links & URLs to all the Dahua installer must-haves:
- Dahua Software Tools (PC): Click Here
- Dahua DMSS (Mobile): Click Here
- Dahua Partner App (Mobile): Click Here
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December 01, 2022
We can login to your site remotely to further investigate your issues. To do so:
- Speak to our technical team who can provide you with a join code
- Enter your join code via the red portal: mast.screenconnect.com
- Enter your join code via the blue portal: dahua.screenconnect.com
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October 03, 2022
Owen from our Technical team shows you the 4 easiest ways for installers to password reset XVRs, NVRs and cameras. Methods include:
- Reset XVR / NVR via QR code & DMSS
- Reset camera via ConfigTool XML file export
- Reset camera via reset button (factory default) ...
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September 21, 2022
Learn how to power ANY 24V Passive device via a PoE switch with the WI-POE61-24V converter creating neater installations without the need of an injector/ separate power socket. Perfect for wireless links and APs from any brand.
Includes: Overview, demonstration with Dahua and full technical details.
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November 02, 2021
The built-in speaker is an effective deterrent & audible in its immediate vicinity but if you need an audible warning message anywhere near the PTZ's 150M IR Range to warn off potential intruders before they even get close - you're going to need a separate audio solution... We present the TOA powered horn speaker.
Using just a 12V DC PSU, you can connect a powered horn speaker directly to the audio connections of the PTZ, change the audio output device of the PTZ via the web browser to really pack a punch with any of your own custom audio messages as demonstrated in this video.
Includes: Audio comparison of built-in vs. TOA speaker audio
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October 13, 2022
You might have heard that Dahua has been reinstated by ONVIF, but what exactly does this mean?
- What is ONVIF?
- Typical use & limitations
- What this change means for installers
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November 01, 2022
Did you know 2MP low-light performance can often be better than 8MP?
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2MP / 5MP / 8MP comparisons
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Night-time technologies from Dahua
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Other methods of providing light
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September 16, 2022
Ever noticed there isn't much Ajax merch around? So have we.
- What's included inside
- How to get hold of one
- Why we have created them
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August 01, 2022
Comparing the solutions provided by the Antiference, Dahua & Netvio brands.
- Methods of splitting & extending HDMI signals
- Copper vs. active HDMI leads
- HDMI Matrices vs. AV Over IP
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November 28, 2022
The Ajax Relay can be paired with any camera or 12-24V device via alarm inputs & outputs in order to trigger particular functions. In this video, Connor demonstrates how it can be used to arm & disarm a Dahua TiOC camera's flashing lights & siren.
Includes: Overview, wiring with a TiOC, Ajax app & Dahua recorder configuration with examples
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